Training & Development Specialist
Description
About the Role
The Training & Development Specialist will support the coordination and facilitation of a variety of programs for learner groups around the globe ranging from new employees to company leaders. They will have weekly/monthly planning and coordination tasks, such as sending calendar invitations for live sessions, checking HR Excel documents for new managers, and parsing compliance reporting data. The Training & Development Specialist will also have people-centered tasks, such as leading New Hire Onboarding weekly live sessions, facilitating employee skills training, and following up with learners about training or requests. With prior background, the specialist can also have a hand in Instructional Design for company-wide soft skill training and ad-hoc development requests. This role will be part of the larger Training & Enablement department, reporting into the Manager, Training & Development.
Location - Hybrid in Austin, TX or Tampa, FL- (In the office 3 days per week Mon, Tues, & Thurs)
What You’ll be Doing
General Onboarding Program Management
- Coordinate and facilitate weekly onboarding sessions
- Maintain onboarding content accuracy through regular reviews and updates as business needs evolve
- Design and build net-new onboarding session on common tools, with support from Training Manager and collaboration with HR and IT stakeholders
NinjaXP (Ongoing Employee & Leadership Development) Program Coordination
- Manage program communications timeline, coordinating with HR to schedule company-wide emails
- Facilitate select live learning sessions for the NinjaXP program
- Support instructional design efforts for session materials under guidance from senior team members
Manager Development & Leadership Programs
- Monitor weekly HR reports to identify newly promoted managers and ensure timely enrollment in Manager Onboarding
- Track learner progress and follow up with participants on required training
- Escalate completion issues to senior leadership when necessary to ensure program accountability
Compliance Training Administration
- Generate monthly compliance reporting by department
- Communicate compliance status to department heads as appropriate
- Review and recommend replacement courses when training content reaches end-of-life
Internal Communications & Engagement
- Coordinate monthly company newsletter content by soliciting updates from key departments
- Respond to HR-initiated training needs by creating custom learning content that aligns with employee skill development and creative interests
- Provide flexible content creation support for emerging organizational training needs
- Other duties as needed
About You
- Bachelor's degree in Communications, Business Administration, Education, HR or a similar field preferred
- 1-3 years experience in Training, Learning & Development, Talent Acquisition/ HR
- Clear communication, ability to communicate effectively with stakeholders in a variety of departments
- Problem solving skills and willing to proactively suggest improvements to process
- Familiar with Microsoft Office suite, proficiency in Excel
- Experience with WorkRamp or other LMS preferred, or ability to learn new learning technologies (LMS) efficiently
- Knowledge of instructional design is a plus but not required
About Us
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#LI-MK1
#Li-Hybrid
#BI-Hybrid